Frequently Asked Questions
What services do you offer?
The Enchanted House currently offers made-to-order pieces and custom garment commissions. Each piece is created with a focus on structure, craftsmanship, and historical inspiration.
What is the difference between made-to-order and custom?
Made-to-order pieces are produced based on existing designs, with sizing adjusted to fit the client.
Custom garments are developed from scratch, including design consultation, material selection, and fittings.
How do I place an order?
All orders begin with an inquiry via email or Instagram. For custom work, a consultation will be scheduled to discuss design direction, materials, and timeline.
Do you offer ready-to-wear?
At this time, all pieces are made to order or custom. Limited ready-to-wear may be released in small seasonal drops.
What is your pricing?
Pricing varies depending on design complexity, materials, and construction.
Custom garments are quoted individually after consultation. Made-to-order pieces are priced per design.
Do you require a deposit?
A 30% deposit is required to begin any made-to-order or custom piece. Details will be provided upon confirmation.
How long does it take to complete a piece?
Timelines vary depending on the design and current workload. Estimated completion times will be discussed during consultation.
Do you accept client-provided materials?
Client-provided materials may be accepted depending on the project. Suitability and risks will be discussed before production begins.
Do you offer fittings?
Fittings are included for custom garments when necessary. Final adjustments ensure the best possible fit.
Where are you located?
The studio is based in Windsor, Ontario. Visits are by appointment only.
Welcome to The House 